Frequently asked questions

What are your decorations made from?

Our decorations are made from natural materials: pine cones, moss, wood, birch bark, dried flowers and grasses, dried fruit and spices. Some pieces use concrete, natural soy wax or beeswax, and we finish details with jute and water based paint.

Yes. Every piece is made by hand in our small studio, and most are made to order. Because the materials are natural, each decoration has its own shape and colour, so yours will be one of a kind.

In-stock items are dispatched within 1 to 2 working days, and made-to-order pieces within 3 to 5 working days. Delivery usually takes 4 to 7 working days within Europe and 5 to 14 working days worldwide. Please order early for Christmas.

Delivery is charged by parcel size and destination, starting from 6,75 £ for a small parcel within the EU. You can see all prices on our Shipping and returns page, and the exact price for your order at checkout.

Kept dry and out of strong direct sunlight, our decorations can be enjoyed for many seasons. Dried fruit, flowers and moss soften in colour slowly over time, which is part of their natural character.

Wrap each piece loosely in paper and keep it in a box in a cool, dry place, away from damp. This keeps the shape and colours fresh for next year.

Remove dust gently with a soft dry brush or a hairdryer on a cool setting. Keep the pieces away from water and open flames, and never leave a burning candle unattended.

Yes. Many of our wreaths, trees and arrangements can be made in a different size or colour. Contact us with your idea and we will tell you what is possible.

As most pieces are handmade and made to order, we do not accept returns for a change of mind. If your order arrives damaged or something is not right, contact us within 3 days of delivery with a photo and we will arrange a replacement or refund.

Yes. Our bouquets in boxes, ornament sets, candles and dried flower greeting cards make thoughtful, eco friendly gifts, and we can add a personal touch to many pieces on request.

All

December

15% Off Everything 
+
Free shipping

Promo code: Christmas25